CBS

Accounts

This site is a B2B or business to business facility for CBS customers. 

If you are already trading with CBS Foodtech Pty Ltd then all you need to do is contact us on info@cbsfoodtech.com.au and let us know that you wish to set up a Webshop account.

If you are not a current CBS Customer then you will need to establish an account with us and provide your business details, shipping addresses, ABN/ACN, primary contact details. Once that is established we can then set you up with a Webshop account.

For Customers with a CBS trading credit facility:

If you account is trading within agreed terms then payment can be via your CBS Account or if not then via the Credit Card portal.

For Prepaid custostomer:

Payment can be made via the Credit Card portal.

Payment via credit card is made via a secure gateway to the Westpac Payway system.

Credit card details are never made available to CBS systems or CBS staff.

Orders Tracking and Returns

If a product is noted as Out of Stock with a grey “Add to Cart” button it cannot be added to your cart, unless it is a CBS or Meister Spice blended product when it will be added to the blending production schedule. Please feel free to contact us with any questions about upcoming availability of any Out of Stock products.

Depending on your choice of delivery method, a tracking number will be provided to advise you via your confirmation email. Please use the respective carriers tracking system for updates and ETAs.

For products ordered in error, returned to CBS unopened and in undamaged packaging at the purchasers cost, CBS will provide an account credit. CBS reserves the right to charge an appropriate restocking fee.

Please contact CBS by phone or email to discuss any return of products.

We will confirm receipt of any returned product.

Returns will only be accepted in unused and undamaged condition. In the case of an error by CBS we will pay for the return freight. In all other cases return freight will need to be arranged and paid for by the customer and no responsibility will be taken for returned goods until they have been received by CBS Foodtech Pty Ltd at our Warriewood depot.

If you are an account customer and your account is currently within terms, then you may select Invoice or Credit Card as your method of payment. If you select Invoice, then the total price including the cost for the chosen method of delivery, will be added to your account, which is subject to your current credit terms agreement with CBS.

If you are not an account customer or your account is currently not in terms, then you will only have the option to pay by Credit Card and on confirming your order, your nominated card will be debited for the total price including the cost for the chosen method of delivery.

Current delivery options are Border Express, Express Post via Auspost and Pickup.
For smaller orders Express Post will be offered along side Border Express.

Pickup is always available from our Warriewood depot if you would like to arrange your own transport. If you are using a 3rd party carrier, please contact CBS to advise carrier and estimated date of pick up. Note that our warehouse is open for pickups Monday to Friday between the hours of 0730 to 1600.

Transport costs are based on weight and volume of the order, which are calculated live by the carriers API to your delivery address. The costs are displayed prior to confirming your order.

For items that will fit into an Express Post bag there is a flat rate charge as nominated during the checkout process.

Need help with Ingredients?

Generally each CBS or Meister Spice blended product is suitable for a 20kg finished batch. Usage rates or finished batch sizes can be found on the downloadable specification sheet for all items.

Bulk packs are often available with the same formulation, for use where you are happy to weigh up the required amount to suit your batch size.

Our ingredients, spices and pre-mixed blends are for red meat, smallgoods, poultry, hams and bacon, sausages and bratwurst, convenience foods, ready meals and finished butcher's products.

We have divided our products up into 8 defining functions:

Cultures, Brines & Cures, Functional Flavours, Sausages & Bratwurst, Marinades Rubs & Glazes, Pure Herbs & Spices,Vendor Blends, House Blends & Custom Blends.

For sausage blends go to Sausage and Bratwurst section, or type sausages into the search bar top right.

To set up an account, please contact CBS.

We stock a wide range of sausage casings and clips. Please use the filter choices to find suitable casings.

For sausage blends go to the Sausages and Bratwurst section or type sausages into the search bar.

If a product is noted as Out of Stock with a grey “Add to Cart” button it cannot be added to your cart, unless it is a CBS or Meister Spice blended product when it will be added to the blending production schedule. Please feel free to contact us with any questions about upcoming availability of any Out of Stock products.

Questions about Consumables/Further Information

Generally each casing includes details of its dimensions. Diameter followed by length. Choose the casing according to the type of product you make. Casings are generally purchased by the bundle, carton or box. The item card for each product will note the purchase unit.

 

Our consumables are for the processing of smallgoods, poultry, hams and bacon, sausages and bratwurst, convenience foods, ready meals and finished butcher's products.

We have divided our consumables up into 6 types:

Chemicals, Casings & Nets, Casing Clips, Loops & Twine, Miscellaneous and Vacuum Bags.

For sausage casing clips go to Consumables section, or type casing clips  into the search bar top right.

If a product is noted as Out of Stock with a grey “Add to Cart” button it cannot be added to your cart, unless it is a CBS or Meister Spice blended product when it will be added to the blending production schedule. Please feel free to contact us with any questions about upcoming availability of any Out of Stock products.

CBS FoodTech Consumer Data Policy

Last Updated: 13/09/2023

Introduction

CBS FoodTech ("We," "Us," "Our") takes your privacy seriously. We are committed to protecting the personal information you share with us. This Consumer Data Policy ("Policy") explains how we collect, use, and protect your information when you visit our website, mobile application, or when you use any of our products, services, or interact with us in any manner.

Information We Collect

  1. Personal Identification Information: Name, email address, phone number, and shipping address.
  2. Transaction Information: Payment details and transaction history.
  3. Device Information: Information about your web browser, IP address, and device.
  4. Usage Data: Data about how you use our website and services.

How We Collect Information

  1. Directly From You: Such as when you sign up for our services, make a purchase, or submit a form.
  2. Automatically: Through cookies, log files, and other tracking technologies.

How We Use Information

  1. To Fulfill Orders: To provide products and services, complete transactions, and send order updates.
  2. To Communicate: For customer service and to provide updates on promotions and events.
  3. For Analysis: To better understand how users access and use our services to improve our offerings.
  4. To Comply with Law: To comply with legal obligations and to protect our customers and us from fraudulent activities.

How We Share Information

We may share your information with:

  1. Service Providers: Such as payment processors and delivery services.
  2. Legal Authorities: If required by law or in the case of protecting the rights of others.

Data Security

We implement strong security measures to protect your data from unauthorized access, alteration, and disclosure.

Your Rights

  1. Access: You have the right to request a copy of your personal data.
  2. Correction: You have the right to correct inaccurate personal information.
  3. Deletion: You have the right to request the deletion of your data under certain conditions.

Children's Privacy

Our services are not intended for users under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Policy from time to time. Any changes will be posted on this page.

Contact Us

For questions or concerns about this Policy, please contact us at:

This is a sample Consumer Data Policy and is not exhaustive. Please consult your legal advisors to ensure that your policy complies with applicable laws and regulations.

CBS FoodTech Information Security Policy

Effective Date: 01/01/2023

Revision Date: 13/09/2023

Introduction

This Information Security Policy ("Policy") establishes the framework within which CBS FoodTech ("Company", "We", "Us", "Our") manages its information security program. This Policy is applicable to all employees, contractors, and third-party service providers who have access to Company systems ("Users").

Objective

To protect the integrity, confidentiality, and availability of information assets owned, leased, or otherwise used by CBS FoodTech.

Scope

This Policy applies to all information—regardless of medium or format—created, received, maintained, or transmitted by the Company, including but not limited to, physical and electronic data.

Policy Statements

Data Classification

All Company data must be classified into one of the following categories:

  1. Public: Information that can be disclosed to the public without any repercussions.
  2. Internal: Information that should not be disclosed to the public but is not harmful if leaked.
  3. Confidential: Sensitive business information that unauthorized disclosure could result in severe damage.
  4. Restricted: Highly sensitive information with restricted access, usually regulated by law.

Access Control

  1. Access to information and systems shall be granted based on the principle of "least privilege."
  2. Multi-factor authentication shall be implemented wherever feasible.

Physical Security

  1. Physical access to critical infrastructure areas is restricted.
  2. Surveillance cameras are deployed at key areas.

Network Security

  1. Firewalls shall be configured to block all unnecessary ports.
  2. Network monitoring tools will be used to detect and alert anomalous behavior.

Incident Response

  1. Any suspected security incident must be reported immediately to the IT Security Team.
  2. A post-incident review will be conducted for all incidents.

Security Training

  1. All Users are required to complete an annual Information Security Awareness Training.

Compliance and Auditing

  1. Regular audits will be conducted to ensure compliance with this Policy and any applicable laws.

Enforcement

Failure to comply with this Policy may result in disciplinary actions up to and including termination.

Changes and Updates

This Policy may be revised at the discretion of the Company. Notification of changes will be communicated through Company channels.

Contact Information

For questions or concerns regarding this Policy, please contact:

This sample Security Policy is for informational purposes only and should be customized to fit the specific needs and requirements of your organization. Always consult with legal and IT security professionals when creating or updating your Security Policy.

Still have a question?

If you cannot find answers to your questions in our FAQ, you can always contact us

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